FAQs

-Where is my order now?
To track your order, please go to
https://homejorstore.com/orders-tracking
Enter your tracking number and you can track your order.

What’s my tracking number?
After shipping out, customers will receive a shipping confirmation E-mail, with tracking number included.

What’s the status of my order?
Customers will receive a confirmation E-mail to certify that we have confirmed your order. It usually takes I to 3 days for processing and then it will be shipped out. After shipping out, customers will receive a shipping confirmation E-mail, with tracking number included. To track your order, please go to 
https://homejorstore.com/orders-tracking
enter your tracking number and you can track your order.

I have not received any confirmation email.
For this matter, please send an Email to admin@homejorstore.com

I want to return or refund!
For return product or refund, please read our Return Policy first.
If you insist, please
1- Go To Your Account
2- Click On Orders
3- Choose Return Action
or send an Email to admin@homejorstore.com

How to apply discount?
To use your discount, please first make sure that you have copied all the right alphabets and numbers, with no space.or you can just click on coupon , If it still doesn’t work, please contact the Email
admin@homejorstore.com

How to get my discount?
There are several ways to get discount from our website.
*Join in our Facebook group, or follow our Instagram to enjoy latest events!
*Log in our website and register, then you can always get latest discount via E-mail!